Claire specialises in HR and Performance Management. She delivers workshops on performance management, communications, recruitment and selection, team leader training, customer service and absence management. She keeps up to date with all changes and developments within the HR and training arena. She has a PTLLS (Preparing to teach in the lifelong learning sector) certificate and is an accredited SDI facilitator.
Claire has a Business and Finance degree and is a Chartered member of the Institute of Personnel and Development. She has delivered training at all levels from the front line to senior management, in both the public and private sector. She was specially chosen to design and roll out a bespoke programme for Cheshire East Council to develop performance management which she then cascaded to in house staff for continued internal delivery.
Companies that have gained from her style of training range from National Grid, York St John, University Network Rail, Bosch, National Accident Helpline, Siemens, HBOS, Carlsberg, and Veolia