These 60 second nuggets are intended to bring some useful tools and tips to your attention.  Many of the business communication techniques I blog about form part of our professional training sessions and as such, are things that you can put into practice to help you perform more effectively in your own workplace – all without paying us a penny!  Just click on the title underneath the picture to read the full blog. Sonya O’Sullivan,  Principal Consultant.

inconvenient website

For your (in)convenience ….

Was there ever such an irritating – or ubiquitous phrase? Almost always directed at long-suffering customers; almost without exception achieving the opposite effect. Am I… Read More


Conducting Effective Meetings

Last time, with the referendum being imminent, we looked at some tools and tips for using in a debate. However, whilst workplace debates don’t come… Read More

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