These 60 second nuggets are intended to bring some useful tools and tips to your attention.  Many of the business communication techniques I blog about form part of our professional training sessions and as such, are things that you can put into practice to help you perform more effectively in your own workplace – all without paying us a penny!  Just click on the title underneath the picture to read the full blog. Sonya O’Sullivan,  Principal Consultant.

inconvenient website

For your (in)convenience ….

Was there ever such an irritating – or ubiquitous phrase? Almost always directed at long-suffering customers; almost without exception achieving the opposite effect. Am I… Read More

Stratus Associates